Knowledge Base

How do I setup my e-mail account in Outlook Express?

Microsoft Outlook Express is a very common desktop email client. RainStorm will help you configure different email clients if you wish to use a different application to check your email. Other common email clients include Microsoft Outlook, Mozilla Thunderbird, and Apple Mail. Most email clients follow a similar pattern to configure an email account, however the location of the account setup panel varies.

To configure Outlook Express to check your RainStorm hosted email account, follow these steps:

1. Open Outlook Express.
   
2. Click "Tools," then "Accounts" to open the Internet Accounts screen
3. On the Internet Accounts screen, click the "Mail" tab, then click "Add," then "Mail.
   
4. The Internet Connection Wizard will open. The first step is to enter your name the way you want it to be displayed to recipients of your email (it doesn't necessarily have to be your email address). Click "Next."
   
5. Now enter your email address, and click "Next."
   
6. This screen should read "My incoming mail server is a POP3 server." Under both "Incoming mail (POP3, IMAP, or HTTP) server:" and "Outgoing mail (SMTP) server:" type your domain name (example.com).
   
7. Enter your account name, i.e. your username (the name you would like to login with), and your password. Leave "Log on using Secure Password Authentication (SPA)" unchecked. Click "Next."
   
8. Click "Finish" to exit the Internet Connection Wizard.
   
9. You should be back at the Internet Accounts screen, where you can now see the account you just created. Make sure the account you just created is highlighted, and choose the "Properties" button on the right.
10. Click on the "Servers" tab at the top, and then under the heading "Outgoing Mail Server" check the box to the left of the option labeled "My server requires authentication". Click OK to close this window.
11. To exit back to your inbox, click "Close."